Malwarebytes Complaints and Reviews

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Malwarebytes
Main address: 356 Piercy Rd. 95138 San Jose CA
1-877-480-7024, , support@malwarebytes.org
  • 8 complaints
  • $232 claimed losses
  • $29 average
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  • Oct 28
  • Software
  • Other Product
  • 2

WAKE UP AMERICA! DO NOT DO BUSINESS WITH ANY COMPANY THAT DOES NOT HAVE A PHONE NUMBER AND AN ENGLISH SPEAKING AMERICAN TO HELP YOU. AMERICANS ARE BEING "DUMBED" DOWN SO THEY CAN BE VICTIMS OF THE CORPORATIONS, WHO ARE TAKING ALL OF OUR JOBS AND BUSINESS OUT OF THE COUNTRY. IF THEY CAN'T ANSWER A PHONE AND HAVE AN ENGLISH SPEAKING PERSON IN THE "USA" ANSWER THAT PHONE, JUST DO NOT EVEN... Read more

Was this review helpful? 0 0

     

  • Oct 12
  • Software
  • California, United States
  • Malwarebytes Software
  • 15

Windows uninstall wouldn't remove it: stated program is active; can't remove. Same results with Revo Uninstaller. Finally had to go to safe mode and using windows uninstall was able to uninstall it. While in safe made, I did a search on the C directory, found many remnants, and manually deleted them, and then cleaned the recycle bin. Malwarebytes fought me just like a virus would. For that... Read more

Was this review helpful? 2 0

     

  • Jul 25
  • Software
  • Malwarebytes Software
  • 46

After doing a scan Malwarebytes offers to quarantine the files it identifies as malware. When I click okay, it suddenly restarts my computer and I loose all the work I have been doing on my other projects. There does not seem to be a way around this. It does not give me the option to ask my permission whether or not I want the computer re started or not. I hate surprises and Malwarebytes... Read more

Was this review helpful? 0 1

     

  • Mar 18
  • Software
  • Malwarebytes Software
  • 2
  • 2
  • 59

Last year I purchased Malwarebytes for a problem I was having. When I first installed it things were great. This month it rolled over for another year. Never got an e mail asking permission or at least alerting me my year was up. That was the first PO. The second part was that like all protective soft ware it has become a corrupted file. Instead of removing it and installing a completely brand... Read more

Was this review helpful? 1 0

     

  • Sep 22, 2013
  • Software
  • Anti Malware Software
  • 73

Downloaded a free version of your anti malware software. After trying it out decided it wasn't what I wanted so I decided to try something else. When I tried to remove the software it left remnants that kept poping up on my screen and in alot of menus like a malware or a virus.It won't delete erase shred or allow removal. Now my system is slow and freezes up peiodically. After numerous hours of... Read more

Was this review helpful? 1 0

     

  • Dec 13, 2011
  • Software
  • Honolulu, Hawaii
  • Antivirus
  • 9
  • 9
  • 167

I was on the mainland and someone from info@helpdesk4pc.com and phone number 866 662 2747 called my husband and told him our computer was 85 percent infected with a virus and if we didn't get it fixed it would crash in 3 hours. He couldn't get a hold of me so he agreed to paying them $150 to save our computer. I still don't know if it's a scam but I called them to cancel and they... Read more

Was this review helpful? 0 4

     

  • Sep 29, 2010
  • Software
  • Seattle, Washington
  • Antimalware
  • 10
  • 10
  • 137

malwarebytes was downloaded on my laptop to remove a virus that mircosoft security essentials couldn't remove. After running the doenload and remoing 2 infections and 1 virus and removing them, I then uninstalled the malwarebytes download and then I noticed that I could not do anything on my laptop. I took it in for a diagnosis and was told that there was no windows vista and drivers were... Read more

Was this review helpful? 4 6

     

  • Sep 28, 2010
  • Appliances and Electronics
  • Seattle, Washington
  • Malware
  • 7
  • 7
  • 112

After installing malwarebytes on my laptop to remove things that microsoft security essentials couldn't remove. I uninstalled malwarebytes and then I found out that vista operating system was gone along with all the updates and a lot of other data. I had to take it to someone to reinstall vista back to my laptop along with other items. I have been told that malwarebytes was a good thing, but... Read more

Was this review helpful? 1 4

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