Malwarebytes Complaints and Reviews

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Main address: 356 Piercy Rd. 95138 San Jose CA
1-877-480-7024, ,
  • 6 complaints
  • $232 claimed losses
  • $39 average
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  • Jul 25
  • Software
  • Malwarebytes Software
  • 3

After doing a scan Malwarebytes offers to quarantine the files it identifies as malware. When I click okay, it suddenly restarts my computer and I loose all the work I have been doing on my other projects. There does not seem to be a way around this. It does not give me the option to ask my permission whether or not I want the computer re started or not. I hate surprises and Malwarebytes... Read more

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  • Mar 18
  • Software
  • Malwarebytes Software
  • 2
  • 15

Last year I purchased Malwarebytes for a problem I was having. When I first installed it things were great. This month it rolled over for another year. Never got an e mail asking permission or at least alerting me my year was up. That was the first PO. The second part was that like all protective soft ware it has become a corrupted file. Instead of removing it and installing a completely brand... Read more

Was this review helpful? 1 0

  • Sep 22, 2013
  • Software
  • Anti Malware Software
  • 32

Downloaded a free version of your anti malware software. After trying it out decided it wasn't what I wanted so I decided to try something else. When I tried to remove the software it left remnants that kept poping up on my screen and in alot of menus like a malware or a virus.It won't delete erase shred or allow removal. Now my system is slow and freezes up peiodically. After numerous hours of... Read more

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  • Dec 13, 2011
  • Software
  • Honolulu, Hawaii
  • Antivirus
  • 9
  • 104

I was on the mainland and someone from and phone number 866 662 2747 called my husband and told him our computer was 85 percent infected with a virus and if we didn't get it fixed it would crash in 3 hours. He couldn't get a hold of me so he agreed to paying them $150 to save our computer. I still don't know if it's a scam but I called them to cancel and they... Read more

Was this review helpful? 0 4

  • Sep 29, 2010
  • Software
  • Seattle, Washington
  • Antimalware
  • 10
  • 99

malwarebytes was downloaded on my laptop to remove a virus that mircosoft security essentials couldn't remove. After running the doenload and remoing 2 infections and 1 virus and removing them, I then uninstalled the malwarebytes download and then I noticed that I could not do anything on my laptop. I took it in for a diagnosis and was told that there was no windows vista and drivers were... Read more

Was this review helpful? 3 6

  • Sep 28, 2010
  • Appliances and Electronics
  • Seattle, Washington
  • Malware
  • 7
  • 81

After installing malwarebytes on my laptop to remove things that microsoft security essentials couldn't remove. I uninstalled malwarebytes and then I found out that vista operating system was gone along with all the updates and a lot of other data. I had to take it to someone to reinstall vista back to my laptop along with other items. I have been told that malwarebytes was a good thing, but... Read more

Was this review helpful? 1 3
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