Malwarebytes Complaints and Reviews

1.8
  • No phone number2 votes
  • Lack of support1 votes
  • Did not understand simple english1 votes
Is this your company?
Please check our
business solutions
Submit review about this company 
loading...
Advanced
search
More Less

  • Feb 22
  • Software
  • San Antonio, Texas
  • Antimalware
  • 13
  • REVIEW RATING 4/5

1. They sent instructions to go to the Cleverbridge website. 2. The Cleverbridge website told me to enter the email I used when buying MWB had 3. I put the email in and it said it would email me instructions to receive my KEY information. 4. I wrote MWB and told them that the Cleverbridge site accepted my email, but that I could not receive on at that address, because it no longer exists. 5.... Read more

Was this review helpful? 0 0

  • Jan 21
  • Software
  • Fredericksburg, Virginia
  • Technical Support
  • 42
  • REVIEW RATING 4/5

On January 16 I submitted a problem to Malwarebytes support because an error that Malicious website protection is disabled. I have not been able to enable the feature, and have received no response from this company. I paid for an annual subscription for the full product. I will not pay for another year, and I will shortly be attempting to have my money refunded. I suggest that you find another... Read more

Was this review helpful? 0 0

  • Nov 21, 2014
  • Software
  • Methuen, Massachusetts
  • Software Download
  • 83
  • REVIEW RATING 4/5

On October 25, 2014 I paid for a Malwarebytes download which failed due to a corrupt signature. I disputed the charge on my VISA and requested a refund. I replaced the Malwarebytes corrupt software with RegCure Pro which functioned flawlessly. It is now November 21, 2014 and the refund process has not even been started even at this late date per their own email. I received an insulting email from... Read more

Was this review helpful? 0 0

  • Nov 18, 2014
  • Software
  • Soldotna, Alaska
  • Malware Protection
  • 32
  • REVIEW RATING 4/5

Why don't they have a number to call??? I have had serious concerns about how well my computer is really being protected and now that I find many files corrupted but, no detection of any problems from malwarebytes, I am wishing I never got rid of Norton and their top notch customer support. This company gives me no confidence with the lack of personal interaction. I would not advise anyone to... Read more

Was this review helpful? 1 0

  • Nov 06, 2014
  • Software
  • 1
  • 1
  • 46
  • REVIEW RATING 4/5

I purchased their premium product last week. It did not get rid of a computer virus. I emailed customer support (bc there is no phone number to call) and their automated reply said it could be 3-4 business days before I heard back from them. That was last Friday, so it's been 4 business days (today is Thursday) and still no contact from them. They have a 30 day money back guarantee, but I don't... Read more

Was this review helpful? 2 0

  • Nov 01, 2014
  • Software
  • Houston, Texas
  • Malware Protection
  • 39
  • REVIEW RATING 4/5

On 11012014 your product was not functioning. The product had turn itself off and repeated attempts to correct it did not help. I attemped an update from your site,, that did not work . At the same time My CCleaner would not open at all. Other windows security would not open or turn on as well. A phone call to support was answered,, but the tech said he had a bad connection and wanted to call on... Read more

Was this review helpful? 0 0

  • Oct 28, 2014
  • Software
  • 25
  • REVIEW RATING 4/5

WAKE UP AMERICA! DO NOT DO BUSINESS WITH ANY COMPANY THAT DOES NOT HAVE A PHONE NUMBER AND AN ENGLISH SPEAKING AMERICAN TO HELP YOU. AMERICANS ARE BEING "DUMBED" DOWN SO THEY CAN BE VICTIMS OF THE CORPORATIONS, WHO ARE TAKING ALL OF OUR JOBS AND BUSINESS OUT OF THE COUNTRY. IF THEY CAN'T ANSWER A PHONE AND HAVE AN ENGLISH SPEAKING PERSON IN THE "USA" ANSWER THAT PHONE, JUST DO NOT EVEN... Read more

Was this review helpful? 0 0

My order number is 308179586. The amount that shown from the mail and the amount I paid to the sender is different.first time bought thing from lazada.how disappointed ....... Add comment

  • Oct 12, 2014
  • Software
  • California, United States
  • Malwarebytes Software
  • 49
  • REVIEW RATING 4/5

Windows uninstall wouldn't remove it: stated program is active; can't remove. Same results with Revo Uninstaller. Finally had to go to safe mode and using windows uninstall was able to uninstall it. While in safe made, I did a search on the C directory, found many remnants, and manually deleted them, and then cleaned the recycle bin. Malwarebytes fought me just like a virus would. For that... Read more

Was this review helpful? 2 0

  • Sep 11, 2014
  • Software
  • Muntinlupa, Manila
  • Order Refund
  • 14
  • REVIEW RATING 3/5

Hi just want to share my experience with Lazada philippines i order a tablet an recieve an email confirmation about my order on sunday and then the next day therea another email that says they are unavailable to verify the order even if i recieve the email, after that i received an email that the payment will be refunded, i used a credit card to pay for the full amount and i dont receive any... Read more

Was this review helpful? 0 0

Had an experience with Malwarebytes?

Write a review

More results for "malwarebytes"

Product Results

Did not find what you were looking for?
 
×
You are reading about Malwarebytes.
Filing a new complaint about
×