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  • Customers like
    • Good product 2
    • Rarely fails 1
  • Customers don't like
    • No phone number 6
    • Lack of support 5
    • Website support 2
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called support, can't understand em, rude,,,, demanded access to my computer, wanted to talk over options,,,,,,,, 3 calls to 3 different numbers,,,,,,,,,, very frustrating,,,,,,,, a-holes, hard to find a number to talk to a person. bought product in 06/07/15 ref# 74013416 wanted help in reordering product with maybe a discount, these folks are like talking to a brick wall, their way or no way. ... Read more

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Was very happy with the paid-for service until it came to renewal time. Cleverbridge took 2 payments. Complained to Malwarebytes who immediately arranged a refund on 2 payment after which the product refused to run, saying I'd had a refund. I've now paid for a year's renewal and don't have it. Malwarebytes have gone strangely quiet to my emails.So now I can't get real-time malware blocking and I... Read more

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My malware license worked for three years without problems. They no charge by the year. No more lifetime license. So they cancelled mine. Took it out of their system. They are a bunch of low life thiefs. Stick with Norton for anti virus. Any company that pulls off what malware bytes did to me is just heading for trouble. The least that could happen is a class action lawsuit from all lifetime pro... Read more

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I made the mistake of getting anti-virus software from the Geek Squad at Best Buy. They bundled it with Malwarebytes, a company that inundated me with renewal notices. I took the bait, paid the $24.95 and found it impossible to follow their download instructions. Calling their "number" got a recorded message simply saying "We are closed." Three emails from me yielded no response. Best Buy should... Read more

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I have been running the lifetime license on another computer for 3 years with no issues. I retired the computer and deactivated the license and ran the MBAM cleaning tool per malwarebytes instructions. I tried to transfer the license to another computer. It says the license is invalid. All of a sudden since they no longer sell lifetime licenses it does not work. Something is rotten in Denmark. I... Read more

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I have been using melwarebytes for three years and it has been really. But l got a phone call from them their to control of my computer stoped in mid session and now my computer is stuffed l cant contact then so now l have to pay someone to fix it. Their took 450 dollars. So pissed of Add comment

hit hard, called the customer service # for malware bytes "because my pass key was no good" that I looked up on the net,1st mistake, found out after the scam malware bytes has no customer service #. The creep tech not only deleted my free windows 10 download, when he seen I wasn't going to give him more money, put a start up password on my computer, keeping me from using it, cost me 50 bucks,... Read more

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I recently renewed my Malwarebytes anti-malware contract in April 2015. So what if is was only $24.95 for the "premium" version! For the last month or so it (their site) has been telling me that I am not protected & that I should purchase the "premium" version. I already did that FIVE months ago! Now I get some *** going back & forth with emails (no phone number was given even though I... Read more

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I let it scan and it keeps sending me this message does that mean there is a virus on my phone Add comment

Using Dell Inspiron 14 5000 series with Windows 10 and EDGE, I encountered a RED SCREEN of DEATH (younger cousin of BLUE SCREEN). I was able to access the desktop so I immediately started a Malwarebytes Anti-Malware Premium scan (already paid for) which removed it. - Next time the RED SCREEN froze EDGE, I was also able to access the desktop. I ran Malwarebytes Premium followed by an update and... Read more

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