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  • No phone number1 votes
  • website support1 votes
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  • Nov 21
  • Software
  • Methuen, Massachusetts
  • Software Download
  • 35
  • REVIEW RATING 4/5

On October 25, 2014 I paid for a Malwarebytes download which failed due to a corrupt signature. I disputed the charge on my VISA and requested a refund. I replaced the Malwarebytes corrupt software with RegCure Pro which functioned flawlessly. It is now November 21, 2014 and the refund process has not even been started even at this late date per their own email. I received an insulting email from... Read more

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  • Nov 18
  • Software
  • Soldotna, Alaska
  • Malware Protection
  • 14
  • REVIEW RATING 4/5

Why don't they have a number to call??? I have had serious concerns about how well my computer is really being protected and now that I find many files corrupted but, no detection of any problems from malwarebytes, I am wishing I never got rid of Norton and their top notch customer support. This company gives me no confidence with the lack of personal interaction. I would not advise anyone to... Read more

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  • Nov 06
  • Software
  • 22
  • REVIEW RATING 4/5

I purchased their premium product last week. It did not get rid of a computer virus. I emailed customer support (bc there is no phone number to call) and their automated reply said it could be 3-4 business days before I heard back from them. That was last Friday, so it's been 4 business days (today is Thursday) and still no contact from them. They have a 30 day money back guarantee, but I don't... Read more

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  • Nov 01
  • Software
  • Houston, Texas
  • Malware Protection
  • 25
  • REVIEW RATING 4/5

On 11012014 your product was not functioning. The product had turn itself off and repeated attempts to correct it did not help. I attemped an update from your site,, that did not work . At the same time My CCleaner would not open at all. Other windows security would not open or turn on as well. A phone call to support was answered,, but the tech said he had a bad connection and wanted to call on... Read more

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  • Oct 28
  • Software
  • 16
  • REVIEW RATING 4/5

WAKE UP AMERICA! DO NOT DO BUSINESS WITH ANY COMPANY THAT DOES NOT HAVE A PHONE NUMBER AND AN ENGLISH SPEAKING AMERICAN TO HELP YOU. AMERICANS ARE BEING "DUMBED" DOWN SO THEY CAN BE VICTIMS OF THE CORPORATIONS, WHO ARE TAKING ALL OF OUR JOBS AND BUSINESS OUT OF THE COUNTRY. IF THEY CAN'T ANSWER A PHONE AND HAVE AN ENGLISH SPEAKING PERSON IN THE "USA" ANSWER THAT PHONE, JUST DO NOT EVEN... Read more

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My order number is 308179586. The amount that shown from the mail and the amount I paid to the sender is different.first time bought thing from lazada.how disappointed ....... Add comment

  • Oct 12
  • Software
  • California, United States
  • Malwarebytes Software
  • 30
  • REVIEW RATING 4/5

Windows uninstall wouldn't remove it: stated program is active; can't remove. Same results with Revo Uninstaller. Finally had to go to safe mode and using windows uninstall was able to uninstall it. While in safe made, I did a search on the C directory, found many remnants, and manually deleted them, and then cleaned the recycle bin. Malwarebytes fought me just like a virus would. For that... Read more

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  • Sep 11
  • Software
  • Muntinlupa, Manila
  • Order Refund
  • 5
  • REVIEW RATING 4/5

Hi just want to share my experience with Lazada philippines i order a tablet an recieve an email confirmation about my order on sunday and then the next day therea another email that says they are unavailable to verify the order even if i recieve the email, after that i received an email that the payment will be refunded, i used a credit card to pay for the full amount and i dont receive any... Read more

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  • Jul 25
  • Software
  • Malwarebytes Software
  • 56
  • REVIEW RATING 3/5

After doing a scan Malwarebytes offers to quarantine the files it identifies as malware. When I click okay, it suddenly restarts my computer and I loose all the work I have been doing on my other projects. There does not seem to be a way around this. It does not give me the option to ask my permission whether or not I want the computer re started or not. I hate surprises and Malwarebytes... Read more

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  • Mar 18
  • Software
  • Malwarebytes Software
  • 2
  • 2
  • 74
  • REVIEW RATING 5/5

Last year I purchased Malwarebytes for a problem I was having. When I first installed it things were great. This month it rolled over for another year. Never got an e mail asking permission or at least alerting me my year was up. That was the first PO. The second part was that like all protective soft ware it has become a corrupted file. Instead of removing it and installing a completely brand... Read more

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