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I have been trying for 4 weeks to get malwarebyes to provide the assistance they say they give. Absolutely no results!!!!!!!!!!!!!

My task manager keeps growing processes, I cannot update, or download. They do not talk to you, or chat. They want you to figure it out yourself. I have made 5 requests to get this fixed.

I keeping getting the same incompetent person back again - Tim. He has not responded in 5 days, meanwhile my computer is having more and more trouble. This Tim says to download different programs to identify the problems. That should have told him what was wrong.

They do not download, just operate from the internet. He has the data, but he doesn't do anything.!

Reason of review: non-existand customer service.

Monetary Loss: $1000.

Preferred solution: get me the help with this computer now. like should have happened a month ago..

Malwarebytes Cons: Trying to resolve their mess up, No phone number, Websitre support, Management console poorly designed.

Location: Pioneer, California

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Malware Bytes is doing everythin POSSIBLE to put itself out of business...They lost me, and I am removing the program from all 5 of our computers so I never have to even "think" of dealing with them ever again

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