Not resolved
Customer service
Price Affordability
Product or Service Quality

Can't sign on, I enter key and ident with no results.I have been a premium customer for many years.

I trace it to an upgrade about two weeks ago. I have Made numerous calls, sent many emails, without success. I have tried to contact via phone and email. I am totally frustrated.

If it wasn't broke, why did you try to fix it. I know that you folks are busy, but without custumer service it is fruitless. Just this morning I have tried over16 times to get on without success. All I want is what I paid for.

If you feel you cannot fix it, refund my money.When it works it is a valuable service.

Review about: Malwarebytes Anti-malware Software.

Reason of review: Poor customer service.

Monetary Loss: $39.

Preferred solution: Let the company propose a solution.


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