Billing after Cancelling account and removing Malwarebytes from devices
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New ReviewerI have had no feedback from Malwarebytes, but no billing has occurred on my account.Hopefully I will have no further issues.It is unlikely that I will ever do business with that company again
I deleted Malwarebytes from our devices on 15 May 2025 and closed my account via your website on the same date. Much to my surprise today (13 August), I received an email advising that I was about to be billed as per below.
Hello Peter, Thank you for trusting Malwarebytes to keep your digital life secure. As a reminder, your subscription for Malwarebytes Plus will renew on September 11, 2025, for $72.72* for 1 year. I deleted Malwarebytes from our devices on 15 May 2025 and closed my account via your website on the same date. Much to my surprise today (13 August), I received an email advising that I was about to be billed as per below.
Hello Peter, Thank you for trusting Malwarebytes to keep your digital life secure. As a reminder, your subscription for Malwarebytes Plus will renew on September 11, 2025, for $72.72* for 1 year.
Preferred solution: Explanation and assurance of no further billing.
Malwarebytes Pros: Good when it works.
Malwarebytes Cons: Too complicated to deal with.
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