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I was in the market for new Antivirus/ Malware software to replace my avast pro so I stumbled upon Malware bytes and I thought...maybe I will give a try I have 6 workstations btw. I emailed them 2 weeks ago and got confirmation that my ticket was submitted, 2 weeks...
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#1240054
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MALWAREBYTES IS A SCAM AND A VIRUS THAT SLOWS YOUR COMPUTER AND STEALS YOUR PERSONAL INFO.

MALWAREBYTES IS A SCAM AND A VIRUS THAT SLOWS YOUR COMPUTER AND STEALS YOUR PERSONAL INFO. IT IS NOT RECOMMENDED. STAY AWAY FROM THIS SCAM. YOU HAVE BEEN WARNED {{Redacted}} !
#1235100
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They are impossible to contact. One phone number connected me to someone from India who was half asleep and surly. My account was downgraded from premium to free even though I am paid up until 06/28/2018. The guy I talked to thought that my subscription was up today...
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Anonymous
wooly

But the lifetime license key and save money

2.6
#1228407
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I keep getting pop notices. PLEASE STOP THIS CRAP. I hate you and everyone at malwearbytes!!!!!{{Redacted}} !! Is this enough to get you to stop the pop ups? one two three four five six seven eight nine ten...When I get to 100 *** words stop me. *** more words....
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Anonymous
Matt

Yes... I'm sick of the Free Update popping up every couple of hours. If I want it, I'll download it. Enough of this *** pop-up.

Anonymous
Ginger 55

Similar complaint which others have mentioned. I pay and then I get popups telling me that I need to pay. Cannot get in touch with anyone! Wrote an email which was ignored! Ho...

1.0
#1220327
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I had been running the free version of Malwarebytes for several years without a problem. Today I got a notice that a newer version was available so I went through the process of updating. After a time it became apparent that something was wrong. The computer was...
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I liked
  • Older malwarebytes version
  • Free
I didn't like
  • Newer version which locked up my computer
#1213321
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have been a user since , BETA . Gave them 39.99 USD at the time for a life time product....yea same BS other ppl have that on your next pc you put it on it doesnt work or lies to making you think it works, but it doesnt stop shit....meanwhile you get an ad or email...
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1.0
#1212553
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Three weeks later I am playing email tag with an incompetent support people trying re-install a multi user licensed product. I have been using this software for years, all of a sudden it will NOT install. It freezes. I have asked for help, unfortunately you end up...
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1.4
#1210197
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I paid for, and have used, a premium version of Malwarebytes for years. Now when I try to re-install, after it was lost, the code I have doesn't work. I have also discovered that it is now a subscription service. So what have I been using all this time? The product has...
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4.0
Tallinn, Harju Maakond
I didn't like
  • Not being able to reinstall
#1202444
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Real time protection kept turning itself off and would not allow me to turn it back on. On-line complaint system, laughingly called customer support, took over 24 hours to respond. Response was technical jargon which only a computer expert would understand. My computer...
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1.3
Cork, County Cork
I didn't like
  • Lack of contact phone or email
  • Very slow response
#1200462
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Where do I begin. As soon as I purchased a subscription, I started having problems with Real-Time Protection. I emailed, repeatedly, to no avail. At the time, you were able to call their support line, but only received voicemail, which they never monitored. Now they...
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Anonymous
Pissed2

I've had the same problem you had and the same experience with their non-existent customer support, which makes me seriously wonder what kinda company they are. I wouldn't re...

1.5
I didn't like
  • Customer service
  • Lack of support
#1189132
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