Not resolved
2.6
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website
1 comment

They are impossible to contact. One phone number connected me to someone from India who was half asleep and surly.

My account was downgraded from premium to free even though I am paid up until 06/28/2018. The guy I talked to thought that my subscription was up today and I reminded him that we are in April. He didn't seem to know the difference. I tried to upgrade on my laptop today and couldn't through paypal because Malwarebytes said they wanted my credit card number.

I called Paypal and they said that that was highly suspicious and to not give them any cc number because Paypal already had that information. I wouldn't recommend Malwarebytes to anyone.

Product or Service Mentioned: Malwarebytes Subscription.

Reason of review: Warranty issue.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1468683

But the lifetime license key and save money

You May Also Like