They are impossible to contact. One phone number connected me to someone from India who was half asleep and surly.
My account was downgraded from premium to free even though I am paid up until 06/28/2018. The guy I talked to thought that my subscription was up today and I reminded him that we are in April. He didn't seem to know the difference. I tried to upgrade on my laptop today and couldn't through paypal because Malwarebytes said they wanted my credit card number.
I called Paypal and they said that that was highly suspicious and to not give them any cc number because Paypal already had that information. I wouldn't recommend Malwarebytes to anyone.
Product or Service Mentioned: Malwarebytes Subscription.
Reason of review: Warranty issue.
Preferred solution: Let the company propose a solution.