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Resolved
Malwarebytes - Advertise for $12.99, charge credit card for $59.99
I clicked on the offer "Malware bytes 1 year $12.99, gave them my credit card information, then checked the invoice the said I was charged $59.99. I contacted them immediately to tell them to cancel my order. A few days later I get this e-mail that states: "Your...
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1.0
I liked
  • Thinking i was getting for 1299
I didn't like
  • Getting charged for 5999
#1084963
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Resolved
Malwarebytes - Renewal doesn't work
When I clicked the Renew button on the console, I was taken to a web page that asked I update my payment info - which I did. Then I unchecked 'Automatic renewal' because I prefer to personally authorize each subscription renewal. Apparently that is a big mistake,...
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Anonymous
Paul J. Kelly

I have spent 2 days trying to renew , but have been not able to !!!Last April 17th you took my payment of $39.99 for a year subcription , but only gave me 6 mos. I'd like to ...

1.3
I liked
  • Good product
I didn't like
  • Website support
  • Bad renewal process
  • Lack of support
#798204
Reply to reviews
Resolved
Wow! I am extremely surprised to read all the negativity on this site towards MBAM - as a computer technician, I love MBAM! That being said, I do agree that their customer service can be lacking at times. I've never had a lot of reasons to contact their customer...
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Anonymous
anonymous

Thanks for not giving us the phone number that you finally found, ***.

Anonymous
Anonymous

I also like MBAM. I use it and SAS (which does a better job of finding tracking cookies).I use my PC only for fun, & never have a problem, & have never spent a cent on...

4.1
I liked
  • Rarely fails
  • Good product
I didn't like
  • Management console poorly designed
  • No phone number
  • Lack of support
#641814
Reply to reviews

Contact Malwarebytes

Mailing Address:
Malwarebytes
3979 Freedom Circle, 12th Floor
Santa Clara, California 95054
United States
Phone:
(408) 852-4336
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